Tips For Working with Panel Companies
Panel companies are a great resource for driving targeted respondents to your online survey. A panel company is an organization that matches online respondents to the target audience of your survey,...
View ArticleSocial Media Marketing Best Practices: Be Realistic, Add Value and Don’t Be Rude
I have a love-hate relationship with social media. Which is to say: I love its potential and hate how it’s frequently abused. Social media marketing should be about adding value to the digital...
View ArticleA Key to Great Customer Service: Hiring the Right People
When we think about great customer service, we often think about how to treat our customers the best that we can. But great customer service actually begins with the hiring process. If you hire the...
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04/12/2013 – Release Notes: Fixes!
Hey y’all, it’s a great Friday here at SG & we’ve got some fixes to report! Adding sub-questions to Custom Groups was removing the line break from the previous sub-question & it was unable to...
View Article04/19/2013 Release Notes: Features, fixes & changes! Oh my!
Greeting & salutations Gizmos, it’s another sunny Friday here in Boulder, CO! We’ve got new features, fixes & changes to announce. Features: We’ve released the Danish translation of the...
View ArticleGuide to 360 Reviews – What is a 360? How Do You Administer 360 Feedback?
Most of us have heard of 360 reviews, we nod when they are brought up in management meetings — but we don’t really understand them and many people fear them. When I first started helping our customers...
View ArticleUsing Highly Interactive Questions in Online Surveys – Pros and Cons
About 10 years ago, a series of experiments in online survey design created a new trend in online survey research and question presentation. Online researchers began to use non-standard question types...
View Article04/26/2013 Release Notes: Fixes
Lots of behind the scenes fixes this week plus what you see below! Copying a survey from Recent Projects revealed code – Concealed! Required Hidden fields in Custom Groups were still triggering...
View ArticleUnderstanding your Core Customer and Building Marketing Personas in 5 Steps
Here’s a business survival lesson. If you’re ever in a meeting and you hear your boss say: “Let’s create a survey to figure out who our core customer is”, then you have two choices. The first choice is...
View Article05/10/2013 Release Notes: The Fantastic Fixes!
Thank SG it’s Friday (and congratulations to all those graduates out there)!Here are fixes we pushed out this week: We made a change to how scheduled Email Campaigns work - There is now a link inside...
View ArticleThe Training You Want, When and Where You Want it!
Recently my colleague Tatiana Valeja and I traveled to a customer site to conduct a SurveyGizmo training, and I just wanted to let all our blog readers know how much fun it was! Tatiana and I have been...
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Clean Your Online Survey Data!
After your data collection is complete, you’re ready to start analyzing your data set. Or are you? Before you start working with your data, you need to make sure that it is clean. Why You Should Clean...
View Article05/17/2013 Release Notes: Fixin’s
A quiet week here at SurveyGizmo, lots of stuff going on behind the curtain though! Here are some of the things we released this week: New Feature: URL Variables added to Page Logic – * This is...
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Release Notes – 05/24/2013: Happy Fixes, Warm Fixes….
It’s Friday, y’all, we have a holiday weekend ahead & we’re happy to inform you these issues have been resolved! Fixes: Answer option Show/When was not working without having a Quota option –...
View ArticleActing on Your Survey Data: The Most Important Part of the Survey Cycle
A survey project is not over until you act on your data! According to the SurveyGizmo Benchmark Guide Survey, 51 percent of online surveyors frequently act on their online survey data, but others only...
View ArticleIdentify Employee Burnout and Take Action
You’ve seen it, but you’re not sure what it is. Employees are taking less initiative. Productivity has slipped. You see employees talking more but they hush up or split up when you walk by. You sense...
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Release Notes 06/07/2013: Get Your Fixes Here!
Well, hello, dear reader! We’ve been working away on lots of fun stuff here, including all of the below fixes! We also have some very exciting news about the new integrated Help tool we’ve been...
View ArticleGet Feedback on Your Survey: Getting Out of Your Comfort Zone
As market researchers, we are dedicated to our craft. We work with numbers and text responses and turn them into stories. We often hand this information over to our colleagues or customers so that they...
View ArticleTwo-Minute Tips: Filter a Report
Customize your reports to show only the data you choose! Using Report Filtering, you can segment your data by how a survey taker responds to a particular answer, their response status, a date range,...
View ArticleTwo-Minute Tips: Show/Hide Logic
Only show your survey takers questions that pertain to them! Using the power of Show/Hide Logic discover how to dynamically show or hide questions based on the answer to a previous question on the same...
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