Time Does Not Wait and Neither Should Data
Integrating Feedback into Slack for Immediate Notifications By Michael Cordeiro, Technical Writer at Alchemer Time and tide wait for no one, but what about your data? When does it become valuable and...
View ArticleHoliday Support Tips
By Ras King, Support Hero at Alchemer This holiday season, the support team here at Alchemer decided to get together and put a bag of goodies together for you, our awesome customers. It’s our way of...
View ArticleAutomating Grading So You Can Focus on Teaching
How to Run Exams on Alchemer to Take the Time Out of Grading By Mark Jordan When I taught at San Jose State University, I loved teaching, but hated grading. How I wish I’d known about Alchemer and the...
View ArticleAlchemer Named to the 2021 Gartner® Magic Quadrant™ for Voice of the Customer...
Selection based on Alchemer’s completeness of vision and ability to execute LOUISVILLE, COLORADO, December 7, 2021: Alchemer — a global leader in Customer Experience (CX) and Voice-of-the-Customer...
View ArticleImagine images as Data: Accelerate Responses with Visual Answers
By Michael Cordeiro, Technical Writer If you have visited an airport, a doctor’s office, or any event, chances are you’ve probably seen a kiosk or someone holding a tablet where the buttons are...
View ArticleRunning Against Census in Food Retailing
Getting to the truth by focusing on actual buyers By Anne-Marie Roerink, Founder of 210 Analytics One industry that has been in tremendous flux over the past two years is the grocery or food...
View ArticleAlchemer Named the Fastest, Easiest, and Best Feedback Platform According to...
Awards based on ratings and reviews from CX, EX, and Market Research Professionals LOUISVILLE, COLORADO, DECEMBER 21, 2021 – Alchemer (formerly SurveyGizmo) – a global leader in Customer Experience...
View ArticleAlchemer Raises Commitment to Security and Privacy, Completes SOC 2® Type 2...
Global leader in survey, customer experience, and VoC technology completes rigorous audit demonstrating commitment to security, privacy, and regulatory compliance LOUISVILLE, COLORADO, JANUARY 12,...
View ArticleReach your Audience Where They Reach You: Embedding with Alchemer
By Michael Cordeiro How can collecting your audiences’ true feelings about your products or their experience with your brand become as easy as landing on your home page? The simplest way to gain...
View ArticleUncovering Visual Cues with Heatmaps
The best way to survey people about an image is using the heatmap question type. Using an image, you can ask respondents to click where the picture elicits a certain feeling. You can use anything from...
View ArticleOnboarding with Alchemer
By Tyler Voth and Jon Wood, The Alchemer Onboarding Team While many enterprise solutions offer professional services for implementation and training on how to use an enterprise product, at Alchemer,...
View ArticleStyle Your Surveys: Creating, Saving, Using and Reusing Survey Themes
By Michael Cordeiro, Technical Writer How you style your webpage, survey, or feedback channels is the first glance an audience gets into who your organization is. Shouldn’t where you collect your most...
View ArticleAmdocs Leverages Alchemer for its Global Voice of the Customer Program
Alchemer’s highly flexible enterprise feedback platform helps Amdocs drive actionable insights from all customers in over 50 countries and across multiple communications channels LOUISVILLE, COLORADO,...
View ArticleStyling Emails and Reports with Your Company Branding
By Michael Cordeiro, Technical Writer Why should styling stop at the survey level? Styling your customer-facing and internal-facing Alchemer features can go far beyond what was discussed in Styling...
View ArticleQuick Way to Show Only Relevant Survey Questions Using Logic
The path to completing a survey isn’t always linear. Sometimes there are hidden passages, trap doors, and secret rooms that only a few respondents need to access. When you want to make sure your...
View ArticlePCMag Brought Surveys In-House and Saved $30,000
Since 1982, PCMag has been a trustworthy source for more than 26 million computer owners and users. About 30 years ago, the magazine began running the iconic and highly coveted Reader’s Choice Awards....
View ArticleAlchemer Expands Best-in-Class Security Controls with AI-driven Anti-phishing...
Alchemer’s commitment to data privacy and security incorporates multiple layers of internal and third-party technologies, features, and controls LOUISVILLE, COLORADO, April 19, 2022 – Alchemer – a...
View ArticleHow to Integrate Surveys in Your LMS to Measure Training Impact
Surveys are a critical piece of any Learning Management Software (LMS). Ideally, feedback is collected from learners and inputted directed into an LMS, but occasionally learning services professional...
View ArticleIntroducing Account Summary Enhancements
Better Visibility into Account-wide Usage of the Alchemer Platform By Kat Cooper, Product Marketing Manager at Alchemer Account Administrators: This one is for you. If you’ve ever been asked to...
View ArticleAre you getting the most value from Alchemer?
Tips and Tricks to Simplify Your Work Life We talk to our customers all the time about how they’re using Alchemer. And, for the most part, they use Alchemer in all the ways you’d expect – employee...
View Article