The Secret to Net Promoter Score? Time.
Every company, no matter its services, products, or abilities, relies on a positive reputation to stay afloat. Whether this perception is in the media, within an industry, or word of mouth among...
View Article3 Market Research Pitfalls Even Pros Need to Watch Out For
For surveying your target audience to work, you need to do two things: you need to get your audience to respond to your survey, and you need to make sure you don’t make any mistakes that compromise the...
View ArticlePersonalizing Customer Service for 2017
Focusing on new business goals for the upcoming year is a crucial component for success. Setting reachable goals and benchmarks may involve numerous areas within the company. Some areas may only...
View Article4 Tactics for Healthy Sales Data With Salesforce and SurveyGizmo
Imagine trying to buy a gift for someone you’ve never met. If you know someone who knows them, you might ask what the gift receiver would like to try and figure out the best gift to buy. Now imagine...
View ArticleThe 3 Reasons Your B2B Brand Needs To Track Brand Awareness
Many companies in the B2B sector think that brand awareness is something that only B2C operations need to worry about. If you are one of those people you may want to think again.
View ArticleCustomers Want to Give You Their Data – If You Do This
If you change your relationship status on Facebook from single to married, expect the ads to change along with it. Same thing if you hit a certain milestone, “like” different pages, or change your job....
View ArticleThe Kano Model Could Change the Way You Conduct Research
Move over conjoint analysis. There’s a better method for determining exactly which features need to be included in your next breakthrough product or service. Start taking notes. Developed in the 80s by...
View ArticleSurvey Panels Reveal Real Estate Insights
Buying a home, whether it’s your first or fifth, is a stressful process with hundreds of factors influencing your final decision. Factors range from the physical, like how much work the house needs to...
View ArticleWork Smarter: Pro Secrets for Increasing Video Marketing ROI
Once you’ve made the decision to pursue video as part of your content marketing strategy, you’ll likely have to answer questions about the potential ROI for this initiative. Video is resource...
View ArticleLetter from the CEO: SurveyGizmo’s New Free Account
A letter directly from the desk of our CEO, Christian Vanek: The changes we are making to our free survey tool may not be very popular. We thought long and hard about how to communicate these changes...
View ArticleRing in the New Year with 24/7 Customer Support
Technical problems with software rarely happen on a 9–5 schedule. More often than not, you discover these little errors and hang-ups at the most inopportune times: late at night, early in the morning,...
View ArticlePhone a Friend: Unveiling Phone Support for 2017
Have you ever wished you could just pick up the phone and talk to a real person about a survey conundrum? Now you can. With our robust, easy-to-use library of walkthroughs and thoughtfully written...
View ArticleSurveyGizmo’s New Solutions Licenses!
On January 17th, 2017, SurveyGizmo is making changes to our plans and pricing to help us solve a problem common to businesses and customers like you. Which problem? How to keep improving the product...
View ArticleSurveyGizmo’s 2017 New Product Benefits and Features
This year, SurveyGizmo has some great new additions planned for the platform, here are the ones that are launching in January! If you haven’t read our post on SurveyGizmo’s new license structure please...
View ArticleHow Surveys Can Help You Get Stakeholder Buy-In
In any project, you need stakeholders – they’re the people who have a personal investment in your project or business. Sometimes this investment is financial, sometimes it’s not. The problem is that...
View ArticleCreating Magnetic Marketing Content With Surveys
One of the toughest things to do is to generate new content on a regular basis. The problem? If your content is too vague, it becomes useless. If it’s too specific, then you risk alienating parts of...
View ArticleHow to Collect Customer Feedback – Instantly
In business, your customers matter. The people who use your services, rely on your products, and build relationships with your brand are among the most important elements in your day-to-day operations....
View ArticleUsing Qualitative Data to Capture Voice of the Customer
Quantitative research is a critical component of any product management team. It can drive growth, improve retention, and provide product direction. Many software companies make a habit of tracking the...
View ArticleMaximizing Qualitative Research: Analysis and Presentation
Analyzing and presenting qualitative data can seem a bit like a game of Telephone. What’s meant by the users may not end up exactly what’s heard by or presented to the product team. Failure to properly...
View ArticleHow to Create Impactful Reports With Data Visualization
You’ve created, implemented, and completed your survey, and now the most important (and in our opinion, the most fun) part – delivering the data in a way that can highlight the pressing business...
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